Questions

Frequently asked questions

Quick, honest answers to what patients ask us most β€” grouped so you can find yours fast.

General

On WhatsApp, by phone (8200903535), or through online consultation β€” all the links are on this site. Walk-ins are also welcome during OPD hours.

Old glasses or prescriptions, your current medicines, any previous reports, and your insurance or TPA card if you have one.

Yes β€” paediatric eye checks, squint and myopia evaluation, and common childhood ENT problems like tonsils, adenoids and ear infections.

Yes. Most eye procedures and many ENT procedures are day-care β€” you come in and go home the same day.

Yes β€” call 9173797939 or 8980219201 for urgent eye or ENT emergencies.

Eye

No. It's done under eye drops or local anaesthesia β€” you may feel only slight pressure, and most people go home the same day.

It depends on your eyes and lifestyle. We'll explain monofocal, toric and multifocal/EDOF options honestly and help you decide β€” there's no one-size-fits-all.

Many people resume desk work the next day. We'll guide you based on your job and how your eyes heal.

Not everyone is β€” it depends on your corneal thickness, power and eye health. A short suitability check tells us for sure.

It can't be reversed, but with timely treatment and regular monitoring, vision can usually be protected for life.

ENT

No. Endoscopic sinus surgery (FESS) is done through the nostrils β€” there's no external cut.

Not always. Many cases settle with the right medical treatment; surgery is considered only when needed.

Only for frequent infections or breathing and sleep problems. We assess carefully before suggesting surgery.

An exam, simple allergy advice and a tailored plan usually bring good relief without heavy long-term medication.

Insurance & billing

Yes β€” mediclaim of all companies is handled in-house. Bring your insurance or TPA card and a photo ID and our desk does the paperwork.

It depends on your assessment and the option you choose. Message us for current package rates β€” we keep pricing clear and upfront.

We process cashless and reimbursement for all mediclaim companies. We'll confirm your specific policy's cover before treatment.

Still have a question? Ask us